Distance Education Diploma Programs

Network+ Support Specialist

The need for technicians is projected to grow faster than the average for all occupations.

Average Salary $45,482

Training time: 52 weeks

Start a career in Network+ Support Specialist

Did you know that there are around 27 million internet users in Canada alone? When all that could go wrong, does go wrong it is safe to say we will all need a hero to turn to.  Our Network + Support Technician program will convert you into a job-ready, network whiz with sought after computer technical skills.

Network Technicians establish, operate, maintain, and co-ordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software, and related computer equipment. They set up and maintain Internet and Intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance.

You’ll receive CompTIA Network Certification, (the certification of Networking Professionals), which will tell employers you have what it takes to manage, maintain, troubleshoot, install and configure most basic network infrastructures.

What You Need to Get There

Stay ahead of your competitors! Get job ready and become industry-certified by obtaining the CompTIA Newtork+ Certification.

Network+ Support Specialist

Network+ Support Specialist Diploma Program

Includes all of these courses:

Microsoft Project 2013 Course
Discovering Computers 2014 Course
Windows Server 2012 Course
Configuring Windows 8 Course
Network+ Certification Training Course
OH&S Course
Network+ Exam Prep Course
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Program Cost:

MDE Provides Flexible Training and Quick Online Courses that Lead to Real Jobs

If your aim is to work in any of these fields, then THIS program is for you:

  • Help Desk Technician
  • IT Support Technician
  • Network Administrator
  • Network Case Manager
  • Network Field Technician
  • Network Security Team Lead
  • Network Specialist
  • Network Technician
  • Problem Technician
  • System Support Technician

Detailed Content

MDE programs contain practical, easy-to-follow lessons. Each lesson introduces fundamental skills followed by practice exercises to help you apply the material you've learned, and testing to ensure you've learned the objectives.

Configuring Windows 8

Know how to perform Windows 8 tasks such as installing, upgrading, and migrating to Windows 8, managing updates and malware protection, managing and implementing network connectivity, managing access to resources, supporting mobile devices, monitoring and maintaining Windows clients, configuring backup and recovery, and managing application compatibility.

You will also cover how to configure user settings and profiles, local and remote network connectivity, Client Hyper-V, virtual apps, and Internet Explorer. This course prepares you for Exam 70-687.

Discovering Computers 2014

As technology continues to advance, computers are a part of everyday life.  This makes computer knowledge vital to success in today's world. 

To properly make full use of your computer, you will learn about the hardware needed, the best software to use, and how to navigate the Internet.  You also will discover how to input information and get information (or output) from your computer!

Learn the history of computers and the Internet to see just how far technology has advanced!

Microsoft Project 2013

Microsoft Office Project 2013 will help you manage projects more efficiently and effectively.  You will learn to better organize work and people to help ensure projects are delivered on time and within budget.

Microsoft Project is used by project managers to manage resources as effectively as possible when bringing a project to fruition. Learn about powerful new ways to help yourself deliver your best work.

Network+ Certification Training

Network+ Guide to Networks introduces you to the fundamental building blocks that form a modern network, such as protocols, topologies, hardware, and network operating systems. Explore the most important concepts in networking, such as TCP/IP, Ethernet, wireless transmission and security.

With technology and computers in every major business and organization in today’s world, maintenance and security are hot topics.  This course prepares you to complete Network+ Certification exams.

Network+ Exam Prep

Prepare yourself for CompTIA Network+ exam success with this course.

The Network+ Exam Cram is the CompTIA Authorized exam preparation text; providing an extensive set of preparation tools, such as quizzes, Exam Alerts, and a practice exam.


No matter what type of business or industry you work in, there’s a need for safety practices and procedures. Every year in Canada, many preventable workplace accidents occur. All workers are equally responsible to help prevent these accidents from happening.

Why wait for bad things to happen? Prepare for today.

This Occupational Health and Safety Course will explain employer and employee rights, explore roles and responsibilities as well as examine OH&S Legislation in jurisdictions throughout Canada.

Windows Server 2012

Gain a fundamental understanding of Windows networks as a foundation for more advanced topics.

This course will introduce you to network and applications infrastructure concepts and configurations provided by Window Server 2012. Gain the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data.

Lessons You Will Learn

Lesson 1: Evaluating Hardware Readiness and Capability
Lesson 2: Installing Windows
Lesson 3: Migrating and Configuring User data
Lesson 4: Working with Disks and Devices
Lesson 5: Installing and Configuring Desktop Applications
Lesson 6: Installing and Configuring Windows Store Applications
Lesson 7: Controlling Access to Local Hardware Applications
Lesson 8: Configuring Internet Explorer
Lesson 9: Configuring Clients Hyper-V 190
Lesson 10: Configuring IP Settings
Lesson 11: Configuring Network Settings
Lesson 12: Configuring and Maintaining Networked Security
Lesson 13: Configuring Remote Management
Lesson 14: Configuring Shared Resources
Lesson 15: Configuring File and Folder Access
Lesson 16: Configuring Local Security Settings
Lesson 17: Configuring Authentication and Authorization
Lesson 18: Configuring Remote Connections
Lesson 19: Configuring Mobility Options
Lesson 20: Configuring Security for Mobile Devices
Lesson 21: Configuring and Managing Updates
Lesson 22: Managing Local Storage
Lesson 23: Monitoring System Performance
Lesson 24: Configuring Backup
Lesson 25: Configuring System Recovery Options
Lesson 26: Configuring File Recovery Options
Lesson 1: Digital Literacy Introducing a World of Technology
Lesson 2: The Internet; Accessing, Searching, Sharing, and Communicating
Lesson 3: Computers and Mobile Devices; Evaluating the Possibilities
Lesson 4: Programs and Apps; Using Software at Work, School, and Home
Lesson 5: Digital Safety and Security; Identifying Threats, Issues, and Defenses
Lesson 6: Inside Computers and Mobile Devices; Exploring the Components
Lesson 7: Input and Output; Examining Popular Devices
Lesson 8: Digital Storage; Preserving on Media and in the Cloud
Lesson 9: Operating Systems; Managing, Coordinating, and Monitoring Resources
Lesson 1: Project Basics
Lesson 2: Establishing Resources
Lesson 3: Resource and Task Assignments
Lesson 4: Refining Your Project Schedule
Lesson 5: Fine-Tuning Tasks
Lesson 6: Fine-Tuning Resources
Lesson 7: Project Information: Sorting, Grouping, and Filtering
Lesson 8: Project Schedule—Formatting Fundamentals
Lesson 9: Project Schedule, Tracking Fundamentals
Lesson 10: Project Reporting
Lesson 11: Advanced Project Schedule Tracking
Lesson 12: Integrating Microsoft Project with Other Programs
Lesson 13: Project Schedule Optimization
Lesson 14: Advanced Project Schedule Formatting
Lesson 15: Managing Multiple Projects
Lesson 16: Working with Resource Pools
Lesson 17: Customizing Microsoft Project
Lesson 1: An Introduction to Networking
Lesson 2: Networking Standards and the OSI Model
Lesson 3: Transmission Basics and Networking Media
Lesson 4: Introduction to TCP/IP Protocols
Lesson 5: Topologies and Ethernet Standards
Lesson 6: Network Hardware
Lesson 7: WANs and Remote Connectivity
Lesson 8: Wireless Networking
Lesson 9: Network Operating Systems
Lesson 10: In-Depth TCP/IP Networking
Lesson 11: Voice and Video over IP
Lesson 12: Network Security
Lesson 13: Troubleshooting Network Problems
Lesson 14: Ensuring Integrity and Availability
Lesson 15: Network Management
Lesson 1: Introduction
Lesson 2: Introduction to Networking
Lesson 3: OSI and TCP/IP Models and Network Protocols
Lesson 4: Addressing and Routing
Lesson 5: Components and Devices
Lesson 6: Installation and Configuration
Lesson 7: Cabling and Wiring
Lesson 8: Wireless
Lesson 9: Network Management
Lesson 10: Network Optimization
Lesson 11: Network Security
Lesson 12: Network Troubleshooting
Lesson 13: Practice Exam 1
Lesson 14: Practice Exam 2
Lesson 1: Glossary & Introduction
Lesson 2: The Department, The Division, and The Act
Lesson 3: Employer, Employees, and Safety Officers: Roles and Responsibilities
Lesson 4: OH&S Responsibilities for Organizations
Lesson 5: Workers’ Rights – The 4 R’s
Lesson 6: Information Regarding OH&S Legislation in Other Provinces
Lesson 1: Installing Servers
Lesson 2: Configuring Servers
Lesson 3: Configuring Local Storage
Lesson 4: Configuring File and Share Access
Lesson 5: Configuring Print and Document Services
Lesson 6: Configuring Servers for Remote Management
Lesson 7: Creating and Configuring Virtual Machine Settings
Lesson 8: Creating and Configuring Virtual Machine Storage
Lesson 9: Creating and Configuring Virtual Networks
Lesson 10: Configuring IPv4 and IPv6 Addressing
Lesson 11: Deploying and Configuring the DHCP Service
Lesson 12: Deploying and Configuring the DNS Service
Lesson 13: Installing Domain Controllers
Lesson 14: Creating and Managing Active Directory Uses and Computers
Lesson 15: Creating and Managing Active Directory Groups and Organizational Units
Lesson 16: Creating Group Policy Objects
Lesson 17: Configuring Security Policies
Lesson 18: Configuring Application Restriction Policies
Lesson 19: Configuring Windows Firewall


Certification exams for this program include:

What You Get

You receive all of this and more with your education

What's Included

What You Can Expect

  • Practical hands-on exercises that reinforce critical skills
  • Real-world scenarios that put what you've learned into context
  • Tutorials
  • Unlimited Support