The A+ Technical Support Specialist program opens doors to an exciting career in computer technology.
Not everyone is a computer guru, and with millions of computers sold every year it is important that trained professionals are available to help users in their times of need. With our A+ Technical Support Specialist program, time after time, you’ll be that special person who saves the day. It’s all in a day’s work.
Computer repair technicians specialize in troubleshooting, servicing and repairing a wide variety of hardware and software-related personal computer issues. They may work directly for a large company, at repair shops, or for computer repair companies which travel to the customer's location.
CompTIA A+ certification is included in this course and that will certainly validate your newly established skills as a computer support professional. Having this International certification, that is widely recognized, confirms your ability to perform tasks such as: installation, configuration, diagnosing, preventive maintenance, basic networking, security, safety, environmental issues, communication and professionalism.
Includes all of these courses:
MDE programs contain practical, easy-to-follow lessons. Each lesson introduces fundamental skills followed by practice exercises to help you apply the material you've learned, and testing to ensure you've learned the objectives.
Computers are one of the most powerful technical tools in today's society. Almost every person has used a computer to explore the Internet, play games, write a paper, build a spreadsheet or create proposals and flyers. However, most of these people do not know exactly what goes on inside the computer case and monitor.
To be able to troubleshoot any hardware issues is a huge advantage. You will start off by learning the basics of hardware installation, computer components, power and electricity, managing memory, and installing drives. Next, you will learn to optimize, install, and provide support for operating systems, and multimedia devices. This course prepares you to complete A+ Certification exams.
Prepare yourself for CompTIA A+ exam success with this course.
Exam Cram is the CompTIA Authorized exam preparation text; providing an extensive set of preparation tools, such as quizzes, Exam Alerts, and a practice exam.
As technology continues to advance, computers are a part of everyday life. This makes computer knowledge vital to success in today's world.
To properly make full use of your computer, you will learn about the hardware needed, the best software to use, and how to navigate the Internet. You also will discover how to input information and get information (or output) from your computer!
Learn the history of computers and the Internet to see just how far technology has advanced!
This course is an introduction to using the Internet and the World Wide Web. Learn to find information, communicate with others and conduct business. Explore a wide range of topics such as; connecting to the Internet, navigating a Web page, online communications, and protecting your computer from viruses.
Email is one of the most popular features of the Internet. Explore elements of an email, email etiquette, learn how to review an incoming email and to compose and send an email.
Once you have mastered the basics, you will then learn to get more out of the Internet. Learn to shop online, manage your personal finances, research topics, play online games, and find information on news, sports and weather!
Microsoft Access is a powerful database software, enabling you to create, query, and maintain databases. Organizations and individuals benefit from storing data in a database and using Access to manage the database. One of the major advantages is the capability to easily find the answers to questions and queries.
You will learn to enter, sort, or delete data or use special features to design and use custom forms and professional looking reports.
Expand your understanding of Windows 8 through experimentation, exploration, and planning ahead.
Windows 8 introduces a brand new way of interacting with computers and mobile devices such as tablets and smart phones. The new interface, which includes tiles, charms, and apps, will revolutionize how people work.
This course will teach the new interface and approach in a way that is easy to learn; exposing you to real-world examples and procedures preparing you to be a skilled operating system user upon completion.
Windows 8 can be customized to fit your individual needs. You will learn skills to use in your personal and professional life such as; to customize desktops, to install hardware and software, to manage folders, to perform advanced searches, to create a document, to save pictures, and to play a music file.
This course covers Word 2013 and teaches via step by step video tutorials. You will learn to create, edit and format documents; creating MLA-style research papers; working with tables; using advanced page layout techniques; working with graphics; performing a mail merge; and collaborating with others.
Explore concepts such as changing document settings, creating letterhead, editing and formatting tables. You‘ll learn to create, review, and publish important documents; sharing them in print, through e-mail, and on the web.
No matter what type of business or industry you work in, there’s a need for safety practices and procedures. Every year in Canada, many preventable workplace accidents occur. All workers are equally responsible to help prevent these accidents from happening.
Why wait for bad things to happen? Prepare for today.
This Occupational Health and Safety Course will explain employer and employee rights, explore roles and responsibilities as well as examine OH&S Legislation in jurisdictions throughout Canada.