Meet the Technical Support Team

MDE Technical Experts - Friendly and Patient

HomeHow We SupportTechnical Support

There is no need to stumble through a manual to find the answer to a question. MDE’s highly trained technical support team provides unlimited support and guidance for all students.

Our technicians have strong technical know-how, communication skills and above all, patience.

If you require technical assistance or have questions regarding the college’s equipment, contact one of our friendly representatives by chat, email or a toll-free call - it’s that simple!

David MacKinnon

David MacKinnon

Director Of Technical Services21 years
The training provided is second to none and the presentation and delivery methods are designed to meet the needs of our students. I can say with confidence that you will not find a better team of personable and dedicated people that places the student at the top of the priority list.
Phone 1-877-269-1566Chat Chat dmackinnon@homeed.com
Andrew Bonang

Andrew Bonang

Certified Repair Technician, Apple Certified Macintosh Technician11 years
When you go an extra mile for a student, there are no traffic jams. I have the great experience of speaking with hundreds of students during their program. They are so appreciative when you go that extra distance. Even when there is a technical support problem, we try and make the student's experience as pleasant and worry-free as possible.
Phone 1-877-269-1566Chat Chat abonang@homeed.com
Andrew MacDonald

Andrew MacDonald

Repair Technician5 years
At MDE, I have the pleasure of working with people who really care about the students. It is an enjoyable environment and our staff provides top quality service.
Phone 1-877-269-1566Chat Chat amacdonald@homeed.com
Brian Gouthro

Brian Gouthro

Warehouse Manager, Certified Repair Technician25 years
Having been with Mactech for twenty years, I've had the pleasure of working with thousands of students. It's great when they call to let me know they've received their package and are thrilled with the quality of equipment, software, and books.
Phone 1-902-794-2200Chat Chat bgouthro@homeed.com
Dave Jackson

Dave Jackson

Certified Repair Technician, Instructor, MCSE, MOS Master12 years
Technical training is essential in the career market today. Students can be confident in the skills training and applications they receive from our Institution.
Phone 1-877-269-1566Chat Chat djackson@homeed.com
guy with laptop